Silverado Jewelry Gallery provides repairs on most jewelry that we sell. Simply return it in person or ship to Silverado “Attention: Repairs” with your contact and shipping info. There is a base Repair and Handling Fee of $15. Items that are broken due to normal wear and tear will be subject to further charges based on each artist. Items broken within 6 months due to defect during the production of a piece will be repaired or replaced at no cost.
If you currently have an item out for repair general timeframe is 6–12 weeks. We want to thank you for your patience as your treasures travel to the artist. Your loyalty is greatly appreciated and we are eager to reunite you with your jewelry!