Silverado Jewelry Gallery provides repairs on most jewelry that we sell. Simply return it in person or ship to Silverado “Attention: Repairs” with your contact and shipping info. There is a base Repair Handling Fee of $15. Items that are broken due to normal wear and tear will be subject to further charges based on each artist. Items broken within 6 months due to defect during the production of a piece will be repaired or replaced at no cost.
If you currently have an item out for repair general timeframe is 6 – 10 weeks. We want to thank you for your patience as your treasures travel to the artist. Your loyalty is greatly appreciated and we are eager to reunite you with your Jewelry!